Mandate:
Reporting to the Operations Supervisor, the Ocean Freight Import Agent will be responsible for monitoring international cargo from origin to its final destination as well as handling all customer needs regarding import documentation. You will be responsible for interacting daily with customers, service providers and carriers as well as issue invoices according to policy. You will also be responsible for tracking outgoing couriers and any other duties that are assigned.
Requirements:
• 2-3 years of experience in Freight Forwarding operations (air and ocean)
• Experience in dealing with local brokerage procedures and US customs regulations
• Knowledge of US Export/TSA and FMC regulations
What You Offer:
• Self-motivation, positive attitude, and eagerness to learn and accept new challenges
• Proficiency in Windows based programs (MS Office)
• Excellent English communication skills (spoken and written)
• Exceptional customer service amp; problem solving skills
What We Offer:
• Equal opportunity employer
• Competitive compensation
• Comprehensive health and dental care
• Balance between work and home life