Are you an organized customer service professional who wants to work in a collaborative environment? Team TechOp is seeking experienced administrative professionals to support government enrollment centers. This is a great opportunity for professional growth in a fast-paced operational environment.
Your Responsibilities (not limited to the following):
- Greet and check in applicants; determine customer needs and ensure check in process is performed in a timely manner to prevent back up of customers waiting
- Answer questions and inquiries from the public
- Assist with account creation, submitting online applications for enrollment, updating mailing addresses, and card activations
- Maintain up to date information on program requirements, enrollment process, and other materials to assist customers. Schedule and/or reschedule interviews
- Collect and verify biographic information
- Perform other clerical and administrative duties assigned
Requirements
High School Diploma required, Bachelor’s degree from accredited college or university desiredMinimum of 2 years’ experience working in an office setting with a customer service focusWorking knowledge of office automation software and familiarity with online databasesStrong communication skillsAbility to professionally answer inquiries from customers and government personnelMust be US CitizenApplicants selected will be subject to extensive government background investigation and must meet all security eligibility requirementsFluent in English