About 24-7 Intouch
24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.
For more on our culture, follow the link to Our Story - https://youtu.be/a6CvsUKYN8g
About the Job
We’re changing the way people think about customer care, and we need your help!
We’re looking for a Recruitment Manager to lead and manage our Recruiting Team. Reporting into the Director of Recruiting, this role will also be responsible for supporting recruiting strategies and people-related initiatives within the company.
As Recruitment Manager, You Will.
- Lead and manage Recruiting Teams while developing effective recruiting practices for volume recruiting
- Provide recruiting support for management and other departments, ensuring global recruiting strategies are implemented
- Assist hiring managers with interviewing and selecting candidates for the right corporate culture and role fit
- Support and help implement people-related change initiatives and recruiting deliverables
- Support the development of strategic online recruiting presence ex. Job Bank, Monster, LinkedIn, Facebook, etc.
- Track and report recruitment acquisition statistics while producing accurate and relevant metrics
- Coach team members on development needs, career growth and learning opportunities
- Help with special projects as needed
Requirements
As Recruitment Manager, You Have
- Certificate or degree in Business with a major in Human Resources
- 3-5 years of leadership experience in HR and/or Recruiting, preferably in a contact center setting
- Exceptional and effective communication skills (oral and written) with an approach that builds and nurtures strong relationships
- The ability to self-manage daily duties and time in a fast-paced, always changing environment
- The ability to organize and follow-up on multiple tasks with accuracy and timeliness
- Creative problem solving and project management skills, with an eye for detail
- The ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
- A service-oriented attitude with the ability to adapt to change and innovation
- A strategic mindset with the ability to plan and execute for a desired result
By signing this application, the applicant consents to 24-7 Intouch collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.